Message on Hold
On Hold Messaging for Businesses in Toronto
You finally got your prospect on the line, but you need to put them on a brief hold. Will the caller patiently wait on the line? Or will they hang up and call your competitor instead? Well, that depends on your ability to keep them engaged as they wait for their call to be answered. By delivering information that interests your caller as they hold, you increase the likelihood of them hanging on the line. With effective on hold messaging from the experts at Dynamic Productions, your Toronto business can seize the opportunity to boost sales and increase brand loyalty even while callers are waiting to speak with a representative.
Our team of skilled copywriters and professional voice over talent come together to deliver a captivating and informational experience as callers wait on the line. In addition to marketing your products and services, your custom on hold messages can lead to a more successful conversation once a representative joins the line.
With all the benefits of effective message on hold systems, your business in Toronto can’t afford to be without one. Contact Dynamic Productions today to learn more about our message on hold equipment and services.
Learn how on hold messages can work for your business!
The Facts
70% of all business callers will be put on-hold.
70% of them will hang up after 30 seconds if they hear silence or beeps.
The average business person spends 15 minutes a day on-hold.
That’s 60 hours a year!
Businesses spend 92% of their marketing budgets convincing customers to call,
but only 8% on handling the customers after they call.
88% of callers prefer listening to messages while
on-hold over silence, music, or radio.
Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
What on hold messaging
can do for you
Notify your customers about your products and services.
Advise your customers about your promotions, location, and hours of operation.
Decrease caller hang up.
Eliminate the risk of customers hearing your competitors’ ads on the radio.
Remind your customers they are important.
Keep your caller’s attention while making it feel like a shorter time on-hold.
What we do to help
We collaborate with your business to create an on hold message that’s specifically designed for your needs.
We offer complete consultation, copywriting, production, and system maintenance services.
We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
We provide a variety of male and female professional broadcast announcers who can cover a range of voicing styles. Click here to have a listen.
Click below for custom on hold message samples
Travel Agency
Dental Office
Pharmacy
WHAT OUR CLIENTS SAY…
The impact from these announcements has been great. I have had people ask “where are Rogers chocolates?” because they heard about it on the in-store announcements.
Pharmasave#221, Mill Bay