Message on Hold
On Hold Music and Messaging for Metro Vancouver Businesses
With our custom On Hold Messaging Solutions for businesses in Metro Vancouver, your brand can make a positive impression and boost sales the moment a customer makes a phone call to your company. Our team of skilled copywriters and professional voice over talent will help you improve the customer service experience while increasing your chances of keeping your callers on the line.
Effective on-hold messaging not only presents the perfect opportunity to market your products and services, it also reduces strain on your staff and can cut down call times. With unique talking points and professional hold music to market your Vancouver business, you can build a connection with your callers before a representative even joins the line.
You’ve put in the work to get prospects to your phone lines, don’t miss the opportunity to close the sale. Contact Dynamic Productions today to learn more about our on-hold messaging services available for businesses in Metro Vancouver and The Lower Mainland.
Learn how on hold messages can work for your business!
70% of all business callers will be put on-hold.
70% of them will hang up after 30 seconds if they hear silence or beeps.
The average business person spends 15 minutes a day on-hold.
That’s 60 hours a year!
Businesses spend 92% of their marketing budgets convincing customers to call,
but only 8% on handling the customers after they call.
88% of callers prefer listening to messages while
on-hold over silence, music, or radio.
Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
What on hold messaging
can do for you
Notify your customers about your products and services.
Advise your customers about your promotions, location, and hours of operation.
Decrease caller hang up.
Eliminate the risk of customers hearing your competitors’ ads on the radio.
Remind your customers they are important.
Keep your caller’s attention while making it feel like a shorter time on-hold.
What we do to help
We collaborate with your business to create an on hold message that’s specifically designed for your needs.
We offer complete consultation, copywriting, production, and system maintenance services.
We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
We provide a variety of male and female professional broadcast announcers who can cover a range of voicing styles. Click here to have a listen.
Click below for custom on hold message samples
WHAT OUR CLIENTS SAY…
The impact from these announcements has been great. I have had people ask “where are Rogers chocolates?” because they heard about it on the in-store announcements.
Pharmasave#221, Mill Bay