Message on Hold

on hold bold text

Message on Hold Services for Edmonton Businesses

No one likes to wait on hold when calling a business. However, with the right on hold music and messaging, you can make the wait time less painful- that is exactly what Dynamic Productions is here to do. From holding music for business phones to custom on hold messages for your Edmonton business, we’ve got you covered.

We understand how frustrated callers can get when placed on hold, and it is our goal to alleviate that frustration through custom on hold messaging. You can use the wait time as an opportunity to promote your products and services in Edmonton, and to show your customers that you truly care. Our team of experts will work with you to select the most appropriate music and hold message scripts to effectively convey your message.

Let Dynamic Productions help you make a positive impression on your callers. Give us a call today to learn more about messages on hold and how it can help you boost sales and improve customer retention for your business in Edmonton.

Learn how on hold messages can work for your business!

The Facts

70% of all business callers will be put on-hold.

70% of them will hang up after 30 seconds if they hear silence or beeps.

The average business person spends 15 minutes a day on-hold.
That’s 60 hours a year!

Businesses spend 92% of their marketing budgets convincing customers to call,
but only 8% on handling the customers after they call.

88% of callers prefer listening to messages while
on-hold over silence, music, or radio.

Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.

What on hold messaging
can do for you

Notify your customers about your products and services.

Advise your customers about your promotions, location, and hours of operation.

Decrease caller hang up.

Eliminate the risk of customers hearing your competitors’ ads on the radio.

Remind your customers they are important.

Keep your caller’s attention while making it feel like a shorter time on-hold.

What we do to help

We collaborate with your business to create an on hold message that’s specifically designed for your needs.

We offer complete consultation, copywriting, production, and system maintenance services.

We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.

We provide a variety of male and female professional broadcast announcers who can cover a range of voicing styles. Click here to have a listen.

Click below for custom on hold message samples

Travel Agency

Dental Office



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Pharmasave#221, Mill Bay