Message on Hold
Message On-Hold Services for Seattle Business Owners
There is nothing worse than a customer having to listen to your competitor’s message on the radio (or dead silence) when they call your company. The solution? A professional message on-hold program that holds your customer’s attention while decreasing the perceived wait time.
Your Seattle business can use a captivating hold message to entertain customers as they wait on the line. You can also use it as an opportunity to market your products and services and to educate callers. The experts at Dynamic Productions can assist you with making the most appropriate selections for your business needs.
As an added benefit, your custom on-hold messaging can lessen the burden for your representatives by answering frequently asked questions or sharing key updates that may be the reason for the call.
Whatever the case may be, one thing is for sure. How you handle your customers on the phone has a massive impact on the overall customer experience.
Show your customers how much they mean to you. Upgrade your phone lines with a professional on-hold message from the pros at Dynamic Productions. Contact us today to learn more about our on-hold marketing solutions for Seattle business owners.
Learn how on-hold messages can work for your business!
The Facts
70% of all business callers will be put on-hold.
70% of them will hang up after 30 seconds if they hear silence or beeps.
The average business person spends 15 minutes a day on-hold.
That’s 60 hours a year!
Businesses spend 92% of their marketing budgets convincing customers to call,
but only 8% on handling the customers after they call.
88% of callers prefer listening to messages while
on-hold over silence, music, or radio.
Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
What on hold messaging
can do for you
Notify your customers about your products and services.
Advise your customers about your promotions, location, and hours of operation.
Decrease caller hang up.
Eliminate the risk of customers hearing your competitors’ ads on the radio.
Remind your customers they are important.
Keep your caller’s attention while making it feel like a shorter time on-hold.
What we do to help
We collaborate with your business to create an on hold message that’s specifically designed for your needs.
We offer complete consultation, copywriting, production, and system maintenance services.
We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
We provide a variety of male and female professional broadcast announcers who can cover a range of voicing styles. Click here to have a listen.
Click below for custom on hold message samples
Travel Agency
Dental Office
Pharmacy
WHAT OUR CLIENTS SAY…
The impact from these announcements has been great. I have had people ask “where are Rogers chocolates?” because they heard about it on the in-store announcements.
Pharmasave#221, Mill Bay